NEW DRIVER ORIENTATIOn
You are more than a driver. We are mobilizing a new era of drivers for the E-commerce revolution. As technology continues to accelerate & our industry evolves, we provide our team with opportunities to fuel their future.
REVO Express is a an award-winning local carrier. REVO Express was awarded Carrier Of The Year by Amazon in 2020 and maintains an A+ rating with our multiple customers.
At REVO, we provide generous career growth opportunities. Everyone has options, whether you want to develop as a leader or get your CDL.
DDU OPERATIONS TEAM
SAVE THESE NUMBERS
Kevius
DDU Operations Manager
425.268.5058
Tasi
Operations Manager
808.777.9544
AMAZON DDU OPERATIONS
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Local & Regional trips.
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Variable start times.
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2 -5 stops a day AVG 250 miles a day.
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No unattended drops.
VEHICLE MANAGEMENT
Use Samsara to claim your assigned truck & perform all mandatory Pre/Post-trip inspections. Cameras are always on when the truck is on providing a Picture every 5 minutes. A 20-second video will record if a harsh event is detected.
FUEL CARD
Fuel cards are ordered by the Fleet Manager & assigned by vehicle. Each fuel card is required to stay in the assigned truck. They are to be kept in the driver's side visor. When fueling be sure to NOT swipe the card twice or they will lock you out.
DVIR
Select your truck and bypass trailer selection. Click “DVIR”. Perform PRE/POST trip inspections. Create a new log & complete. Make sure to notate if it’s a Pre-Trip or Post-Trip.
Pre & Post-trip Inspections
Pre & Post-trip Inspections
Required 10-15 min inspection:
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Wheels (Tread depth, lugs, hub/axle seals, disc space)
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Lights (Signals, head/brake, clearance/markers)
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Windshield
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Mirrors
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Body Damage
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Fluids (oil, transmission, power steering, coolant, washer, diesel, DEF)
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Drive line
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Brake checks (Air and service)
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Emergency Equipment (Fire Ext and triangles)
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Paperwork (Truck registration & insurance/liability)
Conduct a pre-trip before being dispatched. Perform a post-trip upon your return. Both results are noted on your driver log.
DEVICE APPLICATIONS
eSELFSERVE - Timeclock
SAMSARA - DRIVER SAFETY
RELAY - LOAD SCHEDULE
BE SURE TO SAVE THIS LINK:
The Revo.com/driver
AMAZON RElay setup
Basic Information:
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Sign in with any previous Amazon account you may have.
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Enable All Notifications
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Add your name to the Carrier Driver Roster in Relay
Basic Functions:
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How Loads are assigned including an overview of the entire route
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Scanning feature to virtually transfer all packages from Amazon’s System to your truck manifest
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Insert license plate of the vehicle you will be driving at the start of a shift
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“Swipe To Arrive” feature for all locations embedded in the app
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Use this feature within all Geo-Fences
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Checking In:
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QR Code prompts when “Swiping to Arrive” at Amazon
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An Amazon Guard Shack personnel will scan this and assign you a designated door
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Check-in with the Logistics Team after parking on the dock. They will verify your route and total Pallets/Packages you will take.
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Proceed to specified “Lane” and scan all packages designated for your Post Offices.
Checking Out:
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Load all items in the correct order after scanning
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Verify with Logistics total scanned packages
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Confirm within the app that you verified with an Amazon Logistics Specialist
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The app will prompt with the address to the first Post Office
BARCODES
If a barcode will not scan, take a picture and show it to Logistics. They will print another barcode for you. This will be scanned at Amazon & Post Offices.
VERIFY ARRIVAL TIMES
Postal workers wait until your arrival time to show up. If it's past your arrival time, contact ROC. The number is located under the “Support Center” in the menu in the upper left-hand corner of Relay.
UNEXPECTED BARCODE
This may appear when unloading at the post office. Take a picture of the label and send it to your Manager/Dispatcher and continue as normal.
BAD OR DAMAGED BARCODES
Send a clear picture of the label to your Manager/Dispatcher. You will then click on the “Pallet ID” in Relay and select “Barcode won't Scan” and continue as normal. Amazon expects 100% scans while at Amazon and at the Post Offices
3 VITAL TIMES
1. CPT (Critical Pull Time)
Refers to departure time at Amazon.
2. Arrival Times
Make sure the Relay app detects your arrival to all stops on your route.
3. CET (Critical Execution Time)
All items that are being delivered are contracted with USPS to have all packages delivered by 8 am.
USPS EXPECTATIONS
Respect their property and employees. It is Federal Law to chalk tires while at a Post Office. Drive Safely through their property. Assess their drop off layout (dock, special dock set up, no dock), and park accordingly. Find a Postal Worker to complete drop off. Safely drop all designated packages for Post Office either on their dock or in their vestibule. Never leave a pallet unattended without a USPS employee present.
DOT WEIGH STATIONS
You must stop at all Weight Stations. If given an inspection, follow commands from the DOT inspector and notify a Manager/Dispatcher.
If you submit a violation-free inspection to your manager, you will receive a $50 Bonus!
DOT WEIGH STATIONS
You must stop at all Weight Stations. If given an inspection, follow commands from the DOT inspector and notify a Manager/Dispatcher.
If you submit a violation-free inspection to your manager, you will receive a $50 Bonus!
DOT WEIGH STATIONS
You must stop at all Weight Stations. If given an inspection, follow commands from the DOT inspector and notify a Manager/Dispatcher.
If you submit a violation-free inspection to your manager, you will receive a $50 Bonus!
EXCEPTIONS
You do NOT have to Stop If:
The station is closed.
you will be given a bypass signal. Abide by all rules posted.